Access Wireless serves the community by providing mobile phone service to income-eligible residents as part of the government-funded Lifeline Assistance program. Lifeline is intended to help individuals experiencing financial hardship stay connected to family members, schools and child care providers, as well as be reachable to potential.

• ESS Mobile is a smart, adaptive app that, when used with your employer's configuration of Attendance on Demand, provides employees with flexible time tracking options. You have access to the.
• Workforce Mobile puts your most critical workforce information, plus full visibility and seamless communication, at your fingertips when you’re on the go. And with full iPhone ® or Android ™ compatibility, Workforce Mobile runs on the same sleek platform and has the same familiar interface that you enjoy on your smartphone.

Time tracking app for employees on the go!

Smart, Adaptive, Mobile

Different types of employees have different time tracking needs. ESS Mobile is a single app that presents different options to different employees based on employee permissions. ESS Mobile accesses configuration information in Attendance on Demand to present a smart, easy-to-use app tailored to each employee.

Instant Notification

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Notifications alert employees only when they need to take action… fix missing punches, approve time cards, or read messages. Employees can also notify supervisors of late arrival or absence. The employee's home screen changes to show the employee exactly what to do.

With ESS Mobile, Employers Have Options and Employees are Engaged

ESS Mobile can be set up to include the functions that various employees need for accurate and efficient time tracking:

• Punch In/Out
• Record GPS location of punches and transfers
• Punch restrictions prevent double punching or punching in early or out late for shifts, breaks or meals
• Enter hours through a daily worksheet
• Receive alerts for missing punch, unapproved time card, and pending messages
• Enter missed punches
• Approve time cards
• Request leave for partial day, full day, or multiple days and review leave request history

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• Send Call in Late and Call in Absent notices to supervisors
• Leave a message to supervisor and review message history
• Enter tips
• Enter expenses
• Review punches, schedules, worked hours, benefit balances, and leave requests
• Transfer from one workgroup to another
• Change login PIN

Attendance on Demand records all employee time card edits, employee notifications, and responses created by the employee in ESS Mobile.

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Where to Download the ESS Mobile App

ESS Mobile is available in Apple's App Store and in Google Play. Once mobile configuration is set up in Attendance on Demand, employees can download the app, enter their employer's identification number, employee ID, and password or PIN. The app then accesses Attendance on Demand to complete the employee-specific setup.

Improvements and fixes

This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.

ESS Mobile Phones & Portable Devices Driver

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How to get this update

This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Ess Mobile Phones & Portable Devices Driver Updater

If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here: